Frequently Asked Questions
Everything you need to know about shopping with Ladida
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, which typically takes 3-5 business days. Express shipping is available for $15.00 with a delivery window of 1-2 business days. Orders over $75 qualify for free standard shipping.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original, unused condition with tags attached. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Which payment methods do you accept?
Ladida accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our delivery services to more countries in the near future.
How do I know if an item will fit?
Each product page features a detailed size guide and fit recommendations. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or you can contact our support team for specific measurements.